Return & Replacement Policy

Return & Replacement Policy

Your satisfaction matters to us. Here's how our replacement process works:

Eligibility

If you receive a damaged, defective, or incorrect product, you're eligible for a free replacement.

Time Window

Please report any issue within 24 hours of delivery.

What We Need

• Your order number
• An unboxing video or photos clearly showing the issue

This helps us verify the issue quickly and process your replacement without delay.

How to Request

Contact our support team with the above details, and we'll guide you through the replacement process.

Please Note

Since our products are sold on a Cash on Delivery basis, we currently offer replacements rather than refunds for damaged/defective items. Change-of-mind returns are not accepted once an order is dispatched.